Tradvaly understands that our users care about their personal information and how it is collected, used, shared, and protected. We are committed to protecting your privacy and handling your personal data responsibly in accordance with applicable laws when you use our website, services, or communicate with us.
Please read this Privacy Policy carefully before using our services.
By creating an account, placing an order, browsing our website, or using any services on Tradvaly, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and processing of your personal data as described below.
Introduction
This Privacy Policy explains how Tradvaly (“Tradvaly”, “we”, “our”, “us”) collects, uses, stores, and protects your personal information when you use our website and services.
This policy applies to:
- Visitors browsing our website
- Customers purchasing products
- Vendors or sellers listing products
- Anyone interacting with our services
Our website: https://tradvaly.com
Information We Collect
We may collect personal information from you when you use our website or services.
Personal Identification Information
This may include:
- Full name
- Email address
- Phone number
- Delivery address
- Billing address
- Account login information
- Profile photo (if uploaded)
Order and Transaction Information
When you purchase products from Tradvaly, we may collect:
- Order details
- Purchased products
- Delivery information
Payment information (processed through payment providers)
Vendor / Seller Information
If you register as a seller, we may collect:
- Business name
- Business address
- Contact information
- Business license or verification documents (if required)
Technical and Usage Information
When you access our website, we may automatically collect certain information such as:
- IP address
- Device type
- Browser type
- Pages visited
- Time and date of visits
- Website activity and usage behavior
This helps us improve our services and user experience.
How We Collect Your Information
We collect information in several ways, including:
- When you create an account
- When you place an order
- When you contact customer support
- When you subscribe to newsletters or promotions
- When you participate in surveys or promotions
- When you browse our website
How We Use Your Information
Tradvaly may use your personal data for the following purposes:
To Provide Services
- Process and manage orders
- Deliver products to customers
- Provide customer support
- Manage your account
To Improve Our Platform
- Analyze user behavior
- Improve website functionality
- Enhance user experience
Marketing and Communication
Tradvaly may occasionally send notifications, promotional offers, or updates about new products, discounts, or services that may be relevant to you. You may choose to unsubscribe from marketing communications at any time if you do not wish to receive such messages.
Data Security
We value the security of your personal data and implement reasonable administrative, technical, and security measures to protect it. Access to personal data is restricted to authorized personnel only, and we take appropriate steps to protect information against unauthorized access, misuse, or disclosure.
Sharing of Information
Tradvaly does not sell or rent your personal information to third parties. However, we may share necessary information with trusted service providers such as delivery partners, payment processors, technical service providers, or legal authorities when required to provide our services or comply with applicable laws.
Cookies and Tracking
Our website may use cookies and similar technologies to improve user experience and analyze website performance. Cookies help us remember user preferences and provide a smoother browsing experience. You can disable cookies through your browser settings if you prefer.
Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When the information is no longer required, it may be securely deleted or anonymized.
Third-Party Websites
Our website may contain links to third-party websites such as payment gateways, courier services, or other external platforms. Tradvaly is not responsible for the privacy practices of these third-party websites.
Children’s Privacy
Tradvaly does not knowingly collect personal information from children under the age of 13. If minors use our website, it should be under the supervision of a parent or legal guardian.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. Updated policies will always be posted on this page.
Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us.
Company: Tradvaly
Website: https://tradvaly.com
WhatsApp: 01303716685